RESPONSIBLE: ARCO SISTEMAS SAS is a Limited Liability Company,(hereafter Arco), a Colombian company established at the following address at Calle 106 # 53-39 OF 303, Bogota, Colombia.
Within our organization, the person responsible for the use and protection of your data is Andres Flechas Forero who can be contacted at Andres.flechas@arco365.com
This notice is part of our website: https://www.arco365.com
ARCO SISTEMAS SAS is a Colombian company with 35 years in the market dedicated to providing technological solutions to enterprises. In this case Ruttas, helpingour clients to manage their sales force analyzing the sales and logistic data.
PERSONAL DATA:
Ruttas receives your data and updates it through the technological platform of registration and support. And they have a purpose:
Provide a wide range of information and reports about the street-level work the employee performs. Additionally, we will use your personal information for the following purposes that are not necessary for the service requested, but that allow and facilitate us to provide you with better service: Keep you informed of the latest developments that Ruttas can offer. We focus on being a company that facilitates the development of the logistics field in the hand of technology, always looking for the best solution in all its aspects:scientific, cultural, social, economic.
At Arco, we collect information primarily from our website and our mobile app.Such collection is subject to the rules of confidentiality and privacy, all personal information the user voluntarily enters our site, in the creation of the personal profile, in the registration to some of our sites, as well as the information entered when requesting help in our contact center will be completely safe.
If you do not WISH to learn about the latest logistics technology news, you can use the unsubscribe link in the emails sent to you. By using this link you will be unsubscribed and contacted to confirm that your data will be completely deleted from our database.
To obtain consent for the handling of user data, during registration to the system it is mentioned that your data will be sent in case there is aninvitation to other events, when registering the user accepts these terms. For users who have not registered directly but have been registered automaticallyor by another person, an email will be sent requesting their consent. You canalso email soporte@arco365.com to request the deletion of your data.
The refusal to use your personal data for these purposes may be a reason for us to deny the services and products you request or contract with us since it is necessary to enter your data for the correct operation of our platform. In order to carry out the purposes described in this privacy notice, we will use the following personal data: Name; Federal Taxpayer Registry (RFC); date of birth; sex; address; e-mail address; telephone number; cell phone number;education.
The information collected will be for the exclusive use of Ruttas, and will have the purpose of creating a community for the development and growth of the guild.
After the information reaches Ruttas, it is stored on a secure server that resides behind a firewall designed to block access from outside the company.Unfortunately, no transmission over the Internet can guarantee your 100%security. Therefore, although Ruttas strives to protect your personal information, it cannot ensure or guarantee the security of the transmission of any information related to any of our online services, so you run your own risk. Once the data is received, we will do everything possible to safe guardits security in our systems. In this regard, Arco's team of collaborators hasfocused their efforts on finding the most modern and updated technology in order to offer you the best possible security.
ARCO RIGHTS
You have the right to know what personal data we have about you, what we use them for, and the conditions of use that we give you "Access" byentering our platform: https://yourcompany.ruttas.com with your user and password that you generated at the time of registration. Likewise, it is your right to request and correct your personal information if it is outdated,inaccurate, or incomplete "Rectifying" within our platform; that we may delete it from our records or databases when it considers that it is not being used under the principles, duties, and obligations outlined in the"Canceling" regulations; as well as "Oppose" the use of your personal data for specific purposes. These rights are known as ARCOrights.
To exercise any of the ARCO rights, you must submit the respective request by sending an email to soporte@arco365.com
To know the procedure and requirements for the exercise of ARCO rights, you can call the following telephone number +573138903810; enter our Internet websitehttps://www.arco365.com to the section "Terms and Conditions" or contact our Privacy Department, which will process the requests for theexercise of these rights, and will attend to any doubts you may have regarding the processing of your information. The contact details of the Privacy Department are the following:
Mr. Andres Flechas who can be contacted by email Andres.flechas@arco365.com,telephone +573138903810, Calle 106 #53-39 OF 303.
You can revoke the consent that, in your case, you have given us for the processing of your personal data. However, you must bear in mind that not in all cases we will be able to respond to your request or terminate the use immediately since it is possible that due to some legal obligation we may require to continue treating your personal data. Likewise, you should consider that for certain purposes, the revocation of your consent implies that we cannot continue to provide the service you requested or the conclusion of your relationship with us.
To revoke your consent, you must submit your request at soporte@arco365.com. To know the procedure and requirements for the revocation of consent, you can callt he following telephone number +573138903810 or contact our Privacy Department,which will process the requests for the exercise of these rights and will answer any questions that you may have regarding the treatment of your information. The contact details of the Privacy Department are the following:
Mr. Andres Flechas Forero who can be contacted by email soporte@arco365.com,telephone +573138903810, Calle 106 # 53-39, Of 303, Bogota, Colombia.
LIMITATION OF USE AND DISCLOSURE OF INFORMATION
In order for you to limit the use and disclosure of your personal information,we offer you the following means:
Your registration in the Public Registry to Avoid Advertising, which is incharge of the Federal Consumer Prosecutor's Office, so that your personal data is not used to receive advertising or promotions of goods or services companies.For more information on this registry, you can consult the PROFECO Internet portal, or you can contact them directly.
WHAT ARE COOKIES AND HOW ARE THEY USED
We inform you that on our website we use cookies, web beacons, and other technologies through which it is possible to monitor your behavior as anInternet user, as well as provide you with a better service and user experience when browsing our page.
The personal data that we obtain from these tracking technologies are the following: name and version of the web browser, operating system, IP address from which we have been visited, which we use to improve the usability of the system through different operating systems and web browsers, providing a friendlier web portal. We also inform you that we will share this information with companies Google LLC (USA), Amazon Web Services (USA).
These technologies can be disabled by sending an email to the address soporte@arco365.com requesting that a record of such information not be kept.
SENSITIVE PERSONAL DATA
Ruttas in none of the forms ask for sensitive personal data.
Sensitive personal data: Those personal data that affect the most intimate sphere of its owner, or whose misuse may give rise to discrimination or entail aserious risk for it. In particular, those that may reveal aspects such as racial or ethnic origin, present, and future health status, geneticinformation, religious, philosophical, and moral beliefs, union affiliation,political opinions, sexual preference are considered sensitive; (3-VI).
LOCATION TRACKS
Ruttas offers the GPS location tracking service for users of our mobile application.
When logging in to our app, a dialog box is displayed that clarifies to the user the purpose of collecting this data:
The purpose of collection is the logistical follow-up of the sales visit and delivery routes on the web portal:
Which is useful for auditing route behavior and for scheduling visits at the vendor that is closest to the customer you want to visit.
If you wish, location tracking can be disabled in your company's settings in Ruttas, yourcompany.ruttas.com/AutoVentaNet/activaciones.aspx:
CHANGES TO THE PRIVACY NOTICE
This privacy notice may experience modifications, changes, or updates derivedfrom new legal requirements; our own needs for the products or services weoffer; our privacy practices; changes in our business model, or other causes.
We promise to keep you informed about the changes that this privacy notice may undergo, through our website "Terms and Conditions" Last update: April 04, 2021
